So, what will I actually be doing?
Not everyone walks into a travel agency with a clear idea of where they’d like to go on holiday, so one of your main roles as a travel agent is to give well-informed, appropriate advice to clients about where and when to travel based on their needs. So if they hate hot weather, don't send them to Australia in the summer...
Other duties will include:
Arranging flights, insurance and accommodation
Using a booking system to secure holidays
Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passports
Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds (not one of the perks, but someone's got to do it)